| 201004921 | A Medical Practice, Lothian NHS Board | Practice list | Some upheld, recommendations | August 2011 | 
          
                                                                                        | 201004965 | Stirling Council | Maintenance and repair of roads | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201005046 | Argyll and Bute Council | Non-domestic rates | Some upheld, action taken by body to remedy, no recommendations | August 2011 | 
          
                                                                                        | 201005123 | Aberdeen City Council | Policy/administration | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201005157 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201005161 | Scottish Prison Service | Progression | Not upheld, action taken by body to remedy, no recommendations | August 2011 | 
          
                                                                                        | 201005201 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201005315 | Highland NHS Board | Communication, staff attitude, dignity, confidentiality | Not upheld, action taken by body to remedy, no recommendations | August 2011 | 
          
                                                                                        | 201005334 | Dumfries and Galloway Council | Community Councils | Not upheld, no recommendations | August 2011 | 
          
                                                                                        | 201005364 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |