| 201004313 | Dumfries and Galloway Council | social work; needs assessment | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004317 | West Lothian Council | housing; improvements by tenants | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004419 | Scottish Prison Service | security; control and progression; substance testing | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004451 | Greater Glasgow and Clyde NHS Board | policy/administration; waiting lists; appointments | Resolved, action taken by body to remedy | June 2011 | 
          
                                                                                        | 201004486 | Scottish Prison Service | policy/administration; access to information | Upheld, recommendations | June 2011 | 
          
                                                                                        | 201004487 | Scottish Prison Service | access to behaviour related programmes | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004601 | North Lanarkshire Council | planning; delay | Upheld, action taken by body to remedy, no recommendations | June 2011 | 
          
                                                                                        | 201004604 | The City of Edinburgh Council | noise pollution | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004624 | Scottish Prison Service | orderly room hearing | Upheld, action taken by body to remedy, no recommendations | June 2011 | 
          
                                                                                        | 201004643 | Grampian NHS Board | lost property claim | Resolved, action taken by body to remedy | June 2011 |