Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201100278 | Dumfries and Galloway Council | Complaints handling | Upheld, recommendations | August 2011 |
| 201100335 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |
| 201100382 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Hotel services - food, laundry etc | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201100427 | Waterwatch Scotland | Complaints handling | Not upheld, no recommendations | August 2011 |
| 201100494 | Scottish Prison Service | Home Detention Curfew | Not upheld, no recommendations | August 2011 |
| 201100532 | Scottish Prison Service | Work (In Prison) | Not upheld, no recommendations | August 2011 |
| 201100556 | Scottish Prison Service | Canteen | Not upheld, no recommendations | August 2011 |
| 201100974 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | August 2011 |
| 200904505 | Fife Housing Register | Applications, allocations, transfers and exchanges | Upheld, action taken by body to remedy, no recommendations | July 2011 |
| 201000247 | Renfrewshire Council | Handling of application (complaints by opponents) | Some upheld, recommendations | July 2011 |