| 201003444 | South Lanarkshire Council | cemeteries; burial; purchase of lair | Not upheld, action taken by body to remedy, no recommendations | June 2011 | 
          
                                                                                        | 201003643 | Fife Council | environmental health and cleansing; refuse collection and bins | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201003699 | A medical practice, Greater Glasgow and Clyde NHS Board | removal from practice list | Upheld, recommendations | June 2011 | 
          
                                                                                        | 201003798 | Scottish Prison Service | security; control and progression; assessment | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201003994 | Aberdeen City Council | development plans: objection to proposals; inaccurate report | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004027 | Scottish Prison Service | exercise in the open air; complaints handling | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004067 | Fife Council | renovation; central heating; disturbance allowance | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004145 | The City of Edinburgh Council | property management; complaints handling | Not upheld, no recommendations | June 2011 | 
          
                                                                                        | 201004170 | A medical practice, Greater Glasgow and Clyde NHS Board | appointments; staff attitude | Complaint withdrawn | June 2011 | 
          
                                                                                        | 201004174 | Scottish Prison Service | prisoner progression | Not upheld, no recommendations | June 2011 |