| 201203824 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203841 | Scottish Prison Service | personal property | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201203871 | Scottish Ambulance Service | complaints handling | Some upheld, recommendations | April 2013 | 
          
                                                                                        | 201204154 | Tayside NHS Board | appointments/admissions (delay, cancellation, waiting lists) | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201204481 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | lists | Upheld, action taken by body to remedy, no recommendations | April 2013 | 
          
                                                                                        | 201204499 | The City of Edinburgh Council | parking | Not upheld, no recommendations | April 2013 | 
          
                                                                                        | 201003813 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201004490 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201004603 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201100156 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2013 |