Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201101055 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101060 | A Medical Practice, Tayside NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | February 2012 |
| 201101166 | Crown Office and Procurator Fiscal Service | policy/administration | Not upheld, no recommendations | February 2012 |
| 201101279 | The Golden Jubilee National Hospital | clinical treatment; diagnosis | Some upheld, recommendations | February 2012 |
| 201101324 | Scottish Prison Service | sentence planning | Upheld, recommendations | February 2012 |
| 201101398 | Forth Valley NHS Board | communication, staff attitude, dignity, confidentiality | Some upheld, recommendations | February 2012 |
| 201101586 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2012 |
| 201102008 | The Highland Council | claims for damage, injury, loss | Not upheld, no recommendations | February 2012 |
| 201102078 | Scottish Prison Service | bullying/victimisation | Not upheld, no recommendations | February 2012 |
| 201102095 | East Lothian Council | complaints handling | Upheld, action taken by body to remedy, no recommendations | February 2012 |