Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201003363 Ayrshire and Arran NHS Board clinical treatment; diagnosis Not upheld, no recommendations June 2011
201003444 South Lanarkshire Council cemeteries; burial; purchase of lair Not upheld, action taken by body to remedy, no recommendations June 2011
201003643 Fife Council environmental health and cleansing; refuse collection and bins Not upheld, no recommendations June 2011
201003699 A medical practice, Greater Glasgow and Clyde NHS Board removal from practice list Upheld, recommendations June 2011
201003798 Scottish Prison Service security; control and progression; assessment Not upheld, no recommendations June 2011
201003994 Aberdeen City Council development plans: objection to proposals; inaccurate report Not upheld, no recommendations June 2011
201004027 Scottish Prison Service exercise in the open air; complaints handling Not upheld, no recommendations June 2011
201004067 Fife Council renovation; central heating; disturbance allowance Not upheld, no recommendations June 2011
201004145 The City of Edinburgh Council property management; complaints handling Not upheld, no recommendations June 2011
201004170 A medical practice, Greater Glasgow and Clyde NHS Board appointments; staff attitude Complaint withdrawn June 2011