Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201808747 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201808983 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201809447 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201809500 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201810161 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201900490 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201900610 | University of Glasgow | special needs - assessment and provision | Upheld, recommendations | November 2020 |
| 201900612 | University of Glasgow | special needs - assessment and provision | Some upheld, recommendations | November 2020 |
| 201900777 | Angus Council | handling of application (complaints by opponents) | Not upheld, no recommendations | November 2020 |
| 201900885 | Dumfries and Galloway Council | child protection | Upheld, recommendations | November 2020 |