Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201901023 | Angus Health and Social Care Partnership | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201901024 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201901333 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201901349 | Glasgow City Health and Social Care Partnership | other | Some upheld, recommendations | November 2020 |
| 201901360 | East Dunbartonshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | November 2020 |
| 201902019 | Castle Water Ltd | incorrect billing | Upheld, recommendations | November 2020 |
| 201902182 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201902441 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2020 |
| 201902794 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201902863 | Fife NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |