Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201902987 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Upheld, recommendations | November 2020 |
| 201903089 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2020 |
| 201904147 | Aberdeenshire Council | care leavers / throughcare and aftercare | Upheld, recommendations | November 2020 |
| 201904207 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201904442 | Grampian NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201905223 | Glasgow City Health and Social Care Partnership | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |
| 201905247 | Scottish Government | policy / administration | Upheld, recommendations | November 2020 |
| 201905509 | Renfrewshire Council | kinship care | Some upheld, recommendations | November 2020 |
| 201905575 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2020 |
| 201905636 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2020 |