Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201709020 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201800345 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201803128 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201804269 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201804428 | Western Isles NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201805039 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201805473 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |
| 201805653 | Lanarkshire NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | July 2020 |
| 201805773 | Fife Health and Social Care Partnership | sheltered housing issues/residential homes | Not upheld, no recommendations | July 2020 |
| 201805985 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | July 2020 |