Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201903851 | Wheatley Housing Group Ltd | repairs and maintenance | Not upheld, no recommendations | July 2020 |
| 201903909 | Aberdeenshire Council | child services and family support | Upheld, recommendations | July 2020 |
| 201904254 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2020 |
| 201904336 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201904820 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905268 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201905840 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201906299 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2020 |
| 201908081 | Scottish Courts and Tribunal Service | handling of application | Some upheld, no recommendations | July 2020 |