Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806731 | North Lanarkshire Council | child services and family support | Upheld, recommendations | June 2020 |
| 201806843 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201807010 | South Lanarkshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | June 2020 |
| 201807203 | Edinburgh Health and Social Care Partnership | continuing care | Not upheld, no recommendations | June 2020 |
| 201807257 | Aberdeen City Council | policy / administration | Upheld, recommendations | June 2020 |
| 201807322 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201807404 | East Dunbartonshire Council | repairs and maintenance | Not upheld, no recommendations | June 2020 |
| 201807436 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2020 |
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201807779 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | June 2020 |