Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201709282 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201801062 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201801232 | Grampian NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | March 2020 |
| 201801442 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201801873 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802490 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |
| 201802832 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2020 |
| 201802857 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | March 2020 |
| 201802987 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2020 |