Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807384 | Golden Jubilee National Hospital | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201807724 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201807843 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201808080 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201808205 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | September 2019 |
| 201808206 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201808508 | North Lanarkshire Council | maintenance and repair of roads | Some upheld, recommendations | September 2019 |
| 201808621 | East Ayrshire Council | handling of application (complaints by applicants) | Upheld, recommendations | September 2019 |
| 201808735 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2019 |
| 201808955 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |