Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201809223 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | September 2019 |
| 201809648 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809670 | Scottish Prison Service | escorted day absence | Upheld, recommendations | September 2019 |
| 201809722 | A Medical Practice in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201809898 | Clackmannanshire Council | other | Not upheld, no recommendations | September 2019 |
| 201809951 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810329 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810676 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |
| 201810707 | University of the West of Scotland | communication / staff attitude / dignity / confidentiality | Not upheld, no recommendations | September 2019 |
| 201811067 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2019 |