Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804659 | A Dentist in the Grampian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201804942 | Inverclyde Council | parking | Not upheld, no recommendations | July 2019 |
| 201805111 | Perth and Kinross Council | communication / staff attitude / dignity / confidentiality | Upheld, recommendations | July 2019 |
| 201805252 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201805359 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | July 2019 |
| 201805594 | Care Inspectorate | regulation of care | Not upheld, no recommendations | July 2019 |
| 201805986 | The City of Edinburgh Council | policy / administration | Not upheld, no recommendations | July 2019 |
| 201806323 | Glasgow City Council | policy / administration | Upheld, recommendations | July 2019 |
| 201806377 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2019 |
| 201806506 | Dundee City Council | child services and family support | Some upheld, recommendations | July 2019 |