Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801693 | East Dunbartonshire Health and Social Care Partnership | child services and family support | Some upheld, recommendations | March 2019 |
| 201801816 | Fife Council | secondary school | Not upheld, no recommendations | March 2019 |
| 201802259 | South Ayrshire Council | communication / staff attitude / confidentiality | Upheld, recommendations | March 2019 |
| 201802641 | South Lanarkshire Health and Social Care Partnership | care in the community | Upheld, recommendations | March 2019 |
| 201803163 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803350 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | March 2019 |
| 201803602 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201803603 | NHS 24 | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804070 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201804326 | Scottish Ambulance Service | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |