Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201605328 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201700619 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702276 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201702963 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
| 201703029 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201703310 | Glasgow Housing Association | aids and adaptations | Upheld, recommendations | December 2018 |
| 201703760 | South Lanarkshire Health and Social Care Partnership | child services and family support | Some upheld, recommendations | December 2018 |
| 201703784 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201704145 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201704421 | The Highland Council | complaints handling | Upheld, recommendations | December 2018 |