Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201706198 | Aberdeen City Council | primary school | Upheld, no recommendations | November 2018 |
| 201706306 | Dumfries and Galloway Council | primary school | Not upheld, no recommendations | November 2018 |
| 201706740 | Borders NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201706768 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | November 2018 |
| 201706974 | Fife Council | child services and family support | Upheld, recommendations | November 2018 |
| 201707254 | Aberdeenshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707319 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707404 | North Lanarkshire Council | primary school | Upheld, recommendations | November 2018 |
| 201707548 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | November 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | complaints handling | Upheld, recommendations | November 2018 |