Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201700473 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201700671 | Ayrshire and Arran NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |
| 201701411 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201702428 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201702609 | Perth and Kinross Council | handling of application (complaints by opponents) | Not upheld, recommendations | October 2018 |
| 201703195 | University of Aberdeen | teaching and supervision | Upheld, recommendations | October 2018 |
| 201703214 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201703321 | Lanarkshire NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2018 |
| 201703342 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Some upheld, recommendations | October 2018 |
| 201703354 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | October 2018 |