Phone line closure
Our phone line will be closed Thursday 7 May for an all-staff training day. This will reopen at 9am on Friday 8 May.
You can still submit a complaint via our online form.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201203271 | Western Isles NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201203273 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201203355 | Scottish Prison Service | progression | Upheld, recommendations | April 2013 |
| 201203440 | A Medical Practice in the Lothian NHS Board area | communication, staff attitude, dignity, confidentiality | Upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201203443 | Scottish Prison Service | testing for controlled drugs and alcohol | Upheld, recommendations | April 2013 |
| 201203444 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | other | Not upheld, no recommendations | April 2013 |
| 201203449 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | April 2013 |
| 201203562 | Scottish Prison Service | progression | Not upheld, no recommendations | April 2013 |
| 201203601 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | April 2013 |
| 201203650 | Dumfries and Galloway Council | policy/administration | Not upheld, no recommendations | April 2013 |