Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201403274 A Medical Practice in the Highland NHS Board area clinical treatment / diagnosis Not upheld, no recommendations October 2015
201403403 Western Isles NHS Board clinical treatment / diagnosis Not upheld, no recommendations October 2015
201403546 Fife Council handling of application (complaints by opponents) Not upheld, recommendations October 2015
201403608 Business Stream charging method / calculation Some upheld, recommendations October 2015
201403680 East Lothian Council handling of application (complaints by opponents) Some upheld, no recommendations October 2015
201403703 Lothian NHS Board nurses / nursing care Some upheld, no recommendations October 2015
201403755 South Lanarkshire Council school transport Not upheld, no recommendations October 2015
201404041 North Lanarkshire Council repairs and maintenance Some upheld, recommendations October 2015
201404117 Renfrewshire Council neighbour disputes and antisocial behaviour Not upheld, recommendations October 2015
201404325 Scottish Prison Service progression Not upheld, no recommendations October 2015