Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201300569 A Dental Practice in the Forth Valley NHS Board area clinical treatment / diagnosis Not upheld, recommendations September 2015
201304137 Ayrshire College student discipline Not upheld, no recommendations September 2015
201400210 Lanarkshire NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2015
201400650 Grampian NHS Board communication / staff attitude / dignity / confidentiality Not upheld, no recommendations September 2015
201402116 Lothian NHS Board clinical treatment / diagnosis Some upheld, recommendations September 2015
201402212 North Lanarkshire Council special educational needs - assessment & provision Not upheld, recommendations September 2015
201402437 Dumfries and Galloway Council caravan sites Not upheld, no recommendations September 2015
201402576 Grampian NHS Board clinical treatment / diagnosis Upheld, recommendations September 2015
201402587 Queens Cross Housing Association Ltd repairs and maintenance Some upheld, recommendations September 2015
201402869 Scottish Prison Service transfer to another prison Not upheld, no recommendations September 2015