Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201405307 | University of Glasgow | policy/administration | Not upheld, no recommendations | June 2015 |
| 201405354 | Shetland Islands Council | school transport | Not upheld, no recommendations | June 2015 |
| 201405374 | Tayside NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2015 |
| 201405381 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201405452 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2015 |
| 201405560 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |
| 201405772 | Scottish Prison Service | downgrading | Not upheld, no recommendations | June 2015 |
| 201405815 | Scottish Ambulance Service | failure to send ambulance / delay in sending ambulance | Upheld, recommendations | June 2015 |
| 201406077 | Scottish Prison Service | refusal of privileges | Not upheld, no recommendations | June 2015 |
| 201406209 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | June 2015 |