Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201804624 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805151 | NHS 24 | complaints handling | Not upheld, no recommendations | March 2019 |
| 201805288 | A Dentist in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2019 |
| 201805484 | Scottish Prison Service | staff attitude and dignity | Some upheld, no recommendations | March 2019 |
| 201806211 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | March 2019 |
| 201604366 | Perth and Kinross Council | policy / administration | Some upheld, recommendations | February 2019 |
| 201607622 | Scottish Prison Service | accommodation (inc cell amenities and location) | Some upheld, recommendations | February 2019 |
| 201700886 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201704696 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | February 2019 |
| 201705291 | Grampian NHS Board | admission / discharge / transfer procedures | Upheld, recommendations | February 2019 |