Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201707870 | Glasgow Caledonian University | academic appeal / exam results / degree classification | Not upheld, no recommendations | December 2018 |
| 201708282 | East Lothian Health and Social Care Partnership | calls for general assistance | Some upheld, recommendations | December 2018 |
| 201708427 | Highland NHS Board | policy / administration | Not upheld, no recommendations | December 2018 |
| 201708511 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201708580 | Grampian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2018 |
| 201708720 | Lothian NHS Board - Acute Division | hygiene / cleanliness / infection control | Upheld, recommendations | December 2018 |
| 201709246 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | December 2018 |
| 201800001 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | December 2018 |
| 201800226 | Dumfries and Galloway Health and Social Care Partnership | care in the community | Not upheld, recommendations | December 2018 |
| 201800251 | Lanarkshire NHS Board | admission / discharge / transfer procedures | Resolved, no recommendations | December 2018 |