Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507733 | Renfrewshire Council | improvements and renovation | Not upheld, no recommendations | February 2017 |
| 201507795 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201507799 | University of the West of Scotland | admissions | Upheld, recommendations | February 2017 |
| 201507810 | East Renfrewshire Council | communication, staff attitude and confidentiality | Upheld, recommendations | February 2017 |
| 201507864 | A Medical Practice in the Borders NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201507903 | Scottish Borders Council | handling of application (complaints by opponents) | Some upheld, recommendations | February 2017 |
| 201507907 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201507929 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | February 2017 |
| 201507949 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | February 2017 |
| 201508001 | Borders NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | February 2017 |