Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201600399 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600555 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201600936 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | December 2016 |
| 201601033 | South Lanarkshire Council | complaints handling (incl social work complaints procedures) | Some upheld, recommendations | December 2016 |
| 201601265 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | December 2016 |
| 201601310 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601424 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601426 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2016 |
| 201601500 | Scottish Prison Service | religious books, items and practices | Not upheld, no recommendations | December 2016 |
| 201601679 | University of Stirling | accommodation | Not upheld, no recommendations | December 2016 |