Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508646 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, no recommendations | November 2016 |
| 201508677 | Midlothian Council | policy/administration | Not upheld, no recommendations | November 2016 |
| 201508857 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |
| 201508880 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2016 |
| 201600389 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | November 2016 |
| 201600464 | Lothian NHS Board - Acute Division | appointments / admissions (delay / cancellation / waiting lists) | Some upheld, no recommendations | November 2016 |
| 201600674 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201600712 | A Medical Practice in the Grampian NHS Board area | lists (incl difficulty registering and removal from lists) | Not upheld, no recommendations | November 2016 |
| 201600743 | Lothian NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | November 2016 |
| 201600937 | Scottish Prison Service | complaints handling | Upheld, recommendations | November 2016 |