Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200659 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | April 2013 |
| 201200664 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201200722 | Lothian NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | April 2013 |
| 201200903 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | April 2013 |
| 201201234 | Dumfries and Galloway Council | handling of application (complaints by opponents) | Upheld, recommendations | April 2013 |
| 201201670 | Scottish Prison Service | earnings | Not upheld, no recommendations | April 2013 |
| 201201691 | James Watt College of Further and Higher Education | policy/administration | Some upheld, recommendations | April 2013 |
| 201201695 | Scottish Ambulance Service | failure to send ambulance/delay in sending ambulance | Some upheld, action taken by body to remedy, no recommendations | April 2013 |
| 201201734 | A Higher Educational Establishment | complaints handling | Not upheld, no recommendations | April 2013 |
| 201201762 | Forth Valley NHS Board | complaints handling | Not upheld, no recommendations | April 2013 |