Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201806418 | University of Glasgow | teaching and supervision | Some upheld, no recommendations | June 2020 |
| 201806552 | Forth Valley NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201806572 | Falkirk Council | parking | Not upheld, no recommendations | June 2020 |
| 201806585 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201806587 | Highland NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | June 2020 |
| 201806705 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201806731 | North Lanarkshire Council | child services and family support | Upheld, recommendations | June 2020 |
| 201806843 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | June 2020 |
| 201807010 | South Lanarkshire Health and Social Care Partnership | care in the community | Not upheld, no recommendations | June 2020 |
| 201807203 | Edinburgh Health and Social Care Partnership | continuing care | Not upheld, no recommendations | June 2020 |