Office closure
Our office will be closed for the September weekend on Monday 15 September 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201807257 | Aberdeen City Council | policy / administration | Upheld, recommendations | June 2020 |
| 201807322 | Fife NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201807404 | East Dunbartonshire Council | repairs and maintenance | Not upheld, no recommendations | June 2020 |
| 201807436 | Fife NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | June 2020 |
| 201807763 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | June 2020 |
| 201807779 | Dumfries and Galloway Council | policy / administration | Upheld, recommendations | June 2020 |
| 201807786 | East Dunbartonshire Council | special educational needs - assessment & provision | Not upheld, no recommendations | June 2020 |
| 201807958 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | June 2020 |
| 201807962 | Highland NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |
| 201808024 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | June 2020 |