Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508329 | Business Stream | policy/administration | Some upheld, recommendations | November 2016 |
| 201508343 | Fife NHS Board | nurses / nursing care | Upheld, recommendations | November 2016 |
| 201508372 | A Council | communication staff attitude dignity and confidentiality | Some upheld, recommendations | November 2016 |
| 201508376 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508436 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201508442 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508500 | Scottish Ambulance Service | other | Not upheld, no recommendations | November 2016 |
| 201508546 | Edinburgh College | special needs - assessment and provision | Not upheld, recommendations | November 2016 |
| 201508584 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2016 |
| 201508616 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | November 2016 |