| 201200562 | Business Stream | meter reading | Upheld, action taken by body to remedy, recommendations | March 2013 | 
          
                                                                                        | 201200643 | Scottish Borders Council | policy/administration | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201200662 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201200690 | Business Stream | charging method / calculation | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201200871 | Borders NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201200987 | A Medical Practice in the Forth Valley NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201201028 | A Medical Practice in the Lanarkshire NHS Board area | appointments/admissions (delay, cancellation, waiting lists) | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201201233 | Lanarkshire NHS Board | treatment waiting times | Upheld, recommendations | March 2013 | 
          
                                                                                        | 201201261 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | March 2013 | 
          
                                                                                        | 201201317 | The Moray Council | handling of application (complaints by opponents) | No decision reached | March 2013 |