| 201202244 | Blackwood | complaints handling | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201202252 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202300 | Glasgow City Council | handling of application (complaints by opponents) | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201202316 | Business Stream | charging method / calculation | Some upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201202651 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202797 | The State Hospital Board for Scotland | appliances, equipment and premises | Not upheld, no recommendations | March 2013 | 
          
                                                                                        | 201202847 | A Dentist in the Lanarkshire NHS Board area | clinical treatment/diagnosis | Upheld, recommendations | March 2013 | 
          
                                                                                        | 201202962 | Office of the Accountant in Bankruptcy | policy/administration | Some upheld, recommendations | March 2013 | 
          
                                                                                        | 201202996 | Fife NHS Board | clinical treatment / diagnosis | Not upheld, action taken by body to remedy, no recommendations | March 2013 | 
          
                                                                                        | 201203092 | Business Stream | incorrect billing | Some upheld, recommendations | March 2013 |