Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201403920 | Highland NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2015 |
| 201404294 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
| 201404806 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2015 |
| 201404811 | South Lanarkshire Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | November 2015 |
| 201405101 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |
| 201405146 | Dumfries and Galloway NHS Board | clinical treatment / diagnosis | Upheld, recommendations | November 2015 |
| 201405244 | Dundee City Council | unauthorised developments: enforcement action/stop and discontinuation notices | Not upheld, no recommendations | November 2015 |
| 201405450 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | November 2015 |
| 201405493 | Ayrshire and Arran NHS Board | appliances / equipment / premises | Some upheld, recommendations | November 2015 |
| 201405521 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | November 2015 |