Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201508329 | Business Stream | policy/administration | Some upheld, recommendations | November 2016 |
| 201508343 | Fife NHS Board | nurses / nursing care | Upheld, recommendations | November 2016 |
| 201508372 | A Council | communication staff attitude dignity and confidentiality | Some upheld, recommendations | November 2016 |
| 201508376 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508436 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | November 2016 |
| 201508442 | Highland NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | November 2016 |
| 201508500 | Scottish Ambulance Service | other | Not upheld, no recommendations | November 2016 |
| 201508546 | Edinburgh College | special needs - assessment and provision | Not upheld, recommendations | November 2016 |
| 201508584 | Dumfries and Galloway NHS Board | communication / staff attitude / dignity / confidentiality | Some upheld, recommendations | November 2016 |
| 201508616 | A Medical Practice in the Lanarkshire NHS Board area | lists (incl difficulty registering and removal from lists) | Some upheld, recommendations | November 2016 |