Bank holiday closure
Our office will be closed Monday 4 May 2026 for the Early May bank holiday.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201507977 | A Dentist in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, recommendations | September 2016 |
| 201507995 | Dunedin Canmore Housing Ltd | estate management, open space & environment work | Not upheld, no recommendations | September 2016 |
| 201508004 | West Dunbartonshire Council | bus stops, shelters, signs, road furniture | Upheld, recommendations | September 2016 |
| 201508010 | Business Stream | charging method / calculation | Upheld, recommendations | September 2016 |
| 201508021 | Argyll and Bute Council | handling of application (complaints by opponents) | Not upheld, no recommendations | September 2016 |
| 201508030 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508051 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508090 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2016 |
| 201508106 | City of Glasgow College | policy/administration | Not upheld, no recommendations | September 2016 |
| 201508113 | Scottish Prison Service | complaints handling | Some upheld, recommendations | September 2016 |