Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201705815 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201705817 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201705833 | A Dentist in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201705871 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2018 |
| 201706120 | Blue Business Water Ltd | communication / consultation | Not upheld, no recommendations | September 2018 |
| 201706364 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201706645 | Lothian NHS Board | policy / administration | Not upheld, no recommendations | September 2018 |
| 201706831 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | September 2018 |
| 201706972 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Upheld, recommendations | September 2018 |
| 201706980 | Highland NHS Board | adult social work services (highland nhs only) | Upheld, no recommendations | September 2018 |