Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201609237 Fife NHS Board clinical treatment / diagnosis Some upheld, recommendations June 2018
201700130 Dundee City Council development plans - breaches / procedures and enquiries Some upheld, recommendations June 2018
201700190 A Medical Practice in the Tayside NHS Board area clinical treatment / diagnosis Some upheld, recommendations June 2018
201700231 Lothian NHS Board - Acute Division clinical treatment / diagnosis Some upheld, recommendations June 2018
201700271 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations June 2018
201700461 Fife NHS Board appointments / admissions (delay / cancellation / waiting lists) Upheld, recommendations June 2018
201700463 Lothian NHS Board - Acute Division nurses / nursing care Upheld, recommendations June 2018
201700589 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations June 2018
201700981 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations June 2018
201701093 Highland NHS Board clinical treatment / diagnosis Upheld, recommendations June 2018