Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201704020 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | May 2018 |
| 201704189 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704285 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704498 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704503 | West Lothian Council | nursery and pre-school | Upheld, recommendations | May 2018 |
| 201704912 | Scottish Ambulance Service | clinical treatmet / diagnosis | Not upheld, no recommendations | May 2018 |
| 201704913 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705112 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2018 |
| 201705177 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2018 |
| 201705277 | Lanarkshire NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Not upheld, no recommendations | May 2018 |