Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201608861 Castle Rock Edinvar Housing Association neighbour disputes and anti-social behaviour Not upheld, no recommendations March 2018
201608966 A Medical Practice in the Greater Glasgow and Clyde NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2018
201609020 Lothian NHS Board - Acute Division nurses / nursing care Not upheld, no recommendations March 2018
201609636 Heriot-Watt University academic appeal / exam results / degree classification Some upheld, recommendations March 2018
201609787 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations March 2018
201700022 Edinburgh Health and Social Care Partnership clinical treatment / diagnosis Not upheld, recommendations March 2018
201700024 Argyll and Bute Council continuing care Not upheld, no recommendations March 2018
201700247 A Medical Practice in the Ayrshire and Arran NHS Board clinical treatment / diagnosis Not upheld, no recommendations March 2018
201700422 Perth and Kinross Council complaints handling (incl appeals procedures) Upheld, recommendations March 2018
201700457 Dumfries and Galloway NHS Board nurses / nursing care Some upheld, recommendations March 2018