Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201701131 Highland NHS Board clinical treatment / diagnosis Some upheld, recommendations February 2018
201701390 Shetland NHS Board clinical treatment / diagnosis Upheld, recommendations February 2018
201702016 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, no recommendations February 2018
201702200 Tayside NHS Board clinical treatment / diagnosis Not upheld, no recommendations February 2018
201702396 Glasgow City Council communication / staff attitude / dignity / confidentiality Some upheld, recommendations February 2018
201702401 Fife Council applications / allocations / transfers / exchanges Not upheld, no recommendations February 2018
201702621 Angus Council policy / administration Upheld, recommendations February 2018
201702982 The City of Edinburgh Council complaints handling (incl appeals procedures) Not upheld, no recommendations February 2018
201703049 Greater Glasgow and Clyde NHS Board - Acute Services Division admission / discharge / transfer procedures Upheld, recommendations February 2018
201703176 North Ayrshire Health and Social Care Partnership communication / staff attitude / dignity / confidentiality Not upheld, no recommendations February 2018