Easter closure
Our office will be closed Friday 3 April to Monday 6 April for the Easter break.
You can still submit your complaint via our online form but this will not be processed until we reopen on Tuesday.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201500986 | University of the West of Scotland | communication staff attitude dignity and confidentiality | Not upheld, no recommendations | May 2016 |
| 201500997 | The Highland Council | bus stops, shelters, signs, road furniture | Upheld, recommendations | May 2016 |
| 201501178 | Tayside NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | May 2016 |
| 201501196 | Glasgow Clyde College | special needs - assessment and provision | Some upheld, recommendations | May 2016 |
| 201501217 | Scottish Prison Service | earnings | Upheld, recommendations | May 2016 |
| 201501220 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | May 2016 |
| 201501222 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, recommendations | May 2016 |
| 201501397 | Lothian NHS Board | appointments / admissions (delay / cancellation / waiting lists) | Upheld, recommendations | May 2016 |
| 201501536 | Weslo Housing Management | improvements and renovation | Upheld, recommendations | May 2016 |
| 201501647 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | May 2016 |