Thursday 30 July: Complaint form offline
We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.
Thank you for your patience and understanding.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201302180 | Lanarkshire NHS Board | clinical treatment / diagnosis | Upheld, recommendations | July 2014 |
| 201302276 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | record keeping | Not upheld, no recommendations | July 2014 |
| 201302338 | North Ayrshire Council | handling of application (complaints by applicants) | Not upheld, recommendations | July 2014 |
| 201302526 | The Moray Council | conservation areas, listed buildings, tree preservation orders | Not upheld, no recommendations | July 2014 |
| 201302675 | Scottish Prison Service | policy/administration | Upheld, recommendations | July 2014 |
| 201302689 | Grampian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | July 2014 |
| 201302706 | Glasgow City Council | maintenance and repair of roads | Not upheld, no recommendations | July 2014 |
| 201302765 | Business Stream | incorrect billing | Upheld, no recommendations | July 2014 |
| 201302861 | Fife Council | estate management, open space & environment work | Upheld, recommendations | July 2014 |
| 201302916 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2014 |