Thursday 30 July: Complaint form offline

We are carrying out essential updates to our online complaints form on Thursday 30 July 2026. The form will be unavailable from 8am and is expected to reopen later that afternoon.

Thank you for your patience and understanding.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201600483 A Medical Practice in the Grampian NHS Board area clinical treatment / diagnosis Not upheld, recommendations August 2017
201600660 Business Stream policy/administration Some upheld, recommendations August 2017
201600845 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, recommendations August 2017
201600908 Tayside NHS Board admission / discharge / transfer procedures Some upheld, recommendations August 2017
201601214 Lanarkshire NHS Board clinical treatment / diagnosis Upheld, recommendations August 2017
201601386 West Lothian Council other Not upheld, no recommendations August 2017
201601533 Scottish Prison Service progression Upheld, recommendations August 2017
201601580 Lanarkshire NHS Board clinical treatment / diagnosis Not upheld, no recommendations August 2017
201601666 The City of Edinburgh Council statutory notices Not upheld, no recommendations August 2017
201601884 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Some upheld, recommendations August 2017