Festive closure 

Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.

You can still submit your complaint via our online form but this will not be processed until we reopen.

Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201102723 Dundee City Council handling of application (complaints by opponents) Some upheld, action taken by body to remedy, no recommendations December 2011
200903212 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201000423 Student Awards Agency for Scotland Handling of application Some upheld, recommendations November 2011
201001983 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201002551 Fife Council Applications, allocations, transfers and exchanges Some upheld, recommendations November 2011
201003484 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201003500 The City of Edinburgh Council Statutory Notices No decision reached November 2011
201003701 University of Glasgow Teaching and supervision Not upheld, no recommendations November 2011
201003711 A Dental Practice, Lothian NHS Board Policy/administration Not upheld, recommendations November 2011
201003739 Renfrewshire Council School Transport Not upheld, no recommendations November 2011