Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201004741 | Aberdeenshire Council | Handling of application (complaints by opponents) | Not upheld, no recommendations | August 2011 |
| 201004812 | Waverley Housing | Repairs and maintenance of housing stock (including dampness and infestations) | No decision reached | August 2011 |
| 201004917 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201004921 | A Medical Practice, Lothian NHS Board | Practice list | Some upheld, recommendations | August 2011 |
| 201004965 | Stirling Council | Maintenance and repair of roads | Not upheld, no recommendations | August 2011 |
| 201005046 | Argyll and Bute Council | Non-domestic rates | Some upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201005123 | Aberdeen City Council | Policy/administration | Not upheld, no recommendations | August 2011 |
| 201005157 | Tayside NHS Board | Clinical treatment / Diagnosis | Not upheld, no recommendations | August 2011 |
| 201005161 | Scottish Prison Service | Progression | Not upheld, action taken by body to remedy, no recommendations | August 2011 |
| 201005201 | Scottish Prison Service | Behaviour Related Programmes (Including Access To) | Not upheld, no recommendations | August 2011 |