Festive closure
Our office will be closed for the festive period from 25 December 2025 and will reopen on Monday 5 January 2026. Our phone line will close at 11am on 24 December 2025.
You can still submit your complaint via our online form but this will not be processed until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201005369 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201005379 | Scottish Prison Service | Progression | Not upheld, no recommendations | July 2011 |
| 201100082 | Scottish Prison Service | Policy/Administration | Not upheld, no recommendations | July 2011 |
| 201000292 | University of Aberdeen | academic appeal; exam results; degree classification | Some upheld, recommendations | June 2011 |
| 201000434 | North Lanarkshire Council | development plans; consultation | Not upheld, no recommendations | June 2011 |
| 201000624 | Weslo Housing Management | neighbour problems | Upheld, action taken by body to remedy, recommendations | June 2011 |
| 201001207 | A medical practice, Ayrshire and Arran NHS Board | clinical treatment; diagnosis; failure to refer | Some upheld, recommendations | June 2011 |
| 201001943 | Lothian NHS Board | clinical treatment; diagnosis | Not upheld, no recommendations | June 2011 |
| 201002105 | Aberdeen City Council | housing; allocations; transfers and exchanges | Some upheld, recommendations | June 2011 |
| 201002171 | Greater Glasgow and Clyde NHS Board | communication; staff attitude; dignity; confidentiality | Not upheld, no recommendations | June 2011 |